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Shipping Policy

SHIPPING POLICY

While our primary focus at Mass Ice Works LLC is on providing exceptional car detailing services, we also offer a selection of products available for purchase. Below is our shipping policy for these products:
 

Processing Time:

  • Orders are typically processed within 1-2 business days. Please note that orders are not processed or shipped on weekends or holidays.
     

Shipping Rates and Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout based on the shipping method chosen and the destination.
     

  • Standard shipping typically takes 3-7 business days within the United States. Expedited shipping options are available at an additional cost.
     

Shipment Confirmation and Order Tracking:

  • You will receive a shipment confirmation email once your order has been shipped. This email will contain tracking information so you can monitor your shipment’s progress.
     

Damages:

  • Mass Ice Works LLC is not responsible for products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier to file a claim. We will assist as necessary to resolve the issue.
     

International Shipping:

  • At this time, we only ship within the United States.
     

Returns and Exchanges:

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